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AI care coordinator for dermatology clinics

Your clinic’s smart coordinator, around the clock.

The AI replies to patients in Arabic and English, guides them to book, and follows up after treatment — while your team stays in control.

Book a demoSee how it works
  • Arabic & English
  • Replies 24/7
  • Your team confirms every booking

Sound familiar?

Where clinics lose patients

A great treatment isn’t enough when replies are slow, booking drags on, and nobody checks in afterwards.

Is Thursday available for a consultation?

Sent 9:47 PM

No reply yet

Slow replies

Patients message after hours or while your team is busy. By the time someone answers, they’ve booked elsewhere.

SmartCordinator replies instantly, day and night.

Which doctor would you prefer?

Is Dr. Sara free on Tuesday?

Tuesday is full. Wednesday?

What time on Wednesday?

Still not booked

Booking takes too long

Which doctor? Which branch? Is Tuesday free? Every booking turns into a long back-and-forth for your receptionists.

Patients pick branch, doctor and time in one guided chat.

  1. Treatment done
  2. Aftercare check-inMissed
  3. Next session reminderMissed

No follow-up

After treatment, nobody checks on the patient or reminds them when the next session is due, so they don’t come back.

Automatic aftercare check-ins and next-session reminders.

See how SmartCordinator solves this

Features

One coordinator for every step of the patient journey

From the first message to the next session, SmartCordinator handles the routine work so your team can focus on patients.

AI patient assistant

Answers questions about your services, prices and doctors in Arabic and English — any hour, any day.

Online 24/7ENع

Guided booking in chat

Patients choose branch, doctor, day and time from real availability. No back-and-forth.

Pre-visit screening

Asks your screening questions before booking and hands sensitive cases to your team.

Coordinator dashboard

Every request, confirmation and task in one queue, so nothing slips through.

Awaiting confirmation

  • SASara A.Laser session10:30Confirm
  • NMNoura M.Consultation12:00Confirm
  • RKReem K.Skin peel16:15Confirm

Aftercare & feedback

Sends recovery instructions, checks in after treatment and collects patient ratings.

Your aftercare

    How was your treatment?

    Thank you for your feedback!

    Treatment reminders

    Reminds patients when their next session or renewal is due, and helps them book it.

    October

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    How it works

    From first message to follow-up in three steps

    SmartCordinator works alongside your team. It never replaces them.

    1. 0101
      Step 01

      The patient sends a message

      In your clinic’s app or patient portal, in Arabic or English, at any hour.

      Any time, any language
    2. 0202
      Step 02

      The AI guides and books

      It answers questions, asks your screening questions and offers only real available times.

      Real availability only
    3. 0303
      Step 03

      Your team confirms and follows up

      Staff confirm each request in one tap, and aftercare check-ins run automatically.

      Your team stays in control

    Built for clinics

    Built for how your clinic really works

    Multiple branches, busy doctors, different roles. SmartCordinator fits the way your clinic already runs.

    Branches
    • North branchMainSun–Thu · 9:00–21:00
    • City centreSat–Thu · 10:00–22:00
    • East branchSun–Thu · 9:00–18:00

    Trust & safety

    Safe by design, for clinics and patients

    SmartCordinator supports your team with clear limits. It never makes medical decisions.

    Never diagnoses

    The AI does not diagnose or prescribe. Urgent or clinical concerns go straight to your team.

    Each clinic’s data kept separate

    Every clinic has its own separate database, so patient records never mix.

    Secure patient sign-in

    Patients sign in with a one-time code sent by SMS, with no passwords to remember.

    Full activity log

    Important changes are recorded, so you always know who did what and when.

    FAQ

    Questions clinics ask us

    Everything you need to know before you book a demo.

    No. It handles routine questions and booking requests so your team has more time. Your staff still confirm every booking and handle anything clinical or sensitive.

    Still have questions?

    Our team is happy to walk you through SmartCordinator with your own clinic in mind.

    Contact us